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Table of Contents

1. Introduction

2. Landing page

3. Passenger

3.1 User Account

                3.1.one Create an Account

      three.i.ii Reset Password

                3.one.iii Login

                three.one.4 Delete account

          3.two Navigation Carte

          3.3 Passenger Locator Course

               3.3.ane Transportation Type

                    three.3.1.ane Ground (Bus/ Railroad train /Machine-Other Vehicle)

                         3.3.1.1.1 Bus

                         three.iii.1.ane.2 Railroad train

                         3.3.1.1.3 Car / other vehicle

                   iii.3.1.2 Aircraft

                         3.3.one.2.1 Direct Flight

                         3.3.1.2.2 Not-Direct Flight

                   3.iii.one.3 Cruise Ship / Pleasure Craft

                   3.3.1.iv Ferry Ship

              3.3.2 Personal Information

              3.3.3 Permanent Address

              3.3.4 Temporary Accost(es) in visiting Land

              three.3.v Travel Companions – Family

              3.3.6 Travel Companion Not-Family / Non-Aforementioned Household

              iii.3.7 Emergency contact information

              3.3.8 Preview of the Rider Locator Class (PLF)

              iii.3.ix Submission of the PLF

         3.4 Edit Passenger Locator Form (PLF) details

         iii.five Delete of the PLF

4. Frequently asked questions (FAQ)

5. Addendum: "Register – Verify Account – Login – Reset"

SERVICE CONTRACT: HADEA/2021/NP/0004 –
Eastward-TRAVEL TOOL – Healthy GATEWAYS

EUROPEAN Wedlock DIGITAL PASSENGER LOCATOR Form APPLICATION

User Manual for passengers

– Guidance on how to fill out the Passenger Locator Form (PLF) in the EUdPLF app

– Frequently Asked Questions

https://app.euplf.eu/

"This document was produced under the EU4Health Programme in the frame of a service contract with the European Health and Digital Executive Agency (HaDEA) acting nether the mandate from the European Commission. The content of this certificate represents the views of the contractor and is its sole responsibleness; it can in no mode exist taken to reflect the views of the European Committee and/or HaDEA or any other body of the European Union. The European Committee and/or HaDEA practice not guarantee the accurateness of the data included in this document, nor practice they accept responsibleness for any use made by third parties thereof".

Acknowledgement

This document was developed in collaboration with Cytech Ltd. ( http://world wide web.cytech.gr ), the sub-contracting visitor for developing the EUdPLF app.

ane. Introduction

Passenger Locator Forms (PLFs) are used by public wellness regime to facilitate contact tracing in example travellers are exposed to an infectious disease during their travel by plane or aircraft, ship (cruise/ferry), runway, bus or automobile. Information that travellers provide in PLFs tin can exist used by public health authorities in destination countries to rapidly contact travellers, with the goal of protecting the health of travellers' and their contacts, besides as preventing further disease spread.

Countries that crave completion of PLF are currently using paper-based passenger locator forms or have developed national online systems. In low-cal of the COVID-19 pandemic, a spider web application for the EU digital Rider Locator Form (EUdPLF) was developed to facilitate the use of PLFs during cross-edge health threats. This digital format allows for easier and more rapid data collection and exchange between stakeholders, making contact tracing more than effective and efficient.

All passengers traveling from all over the world to the Eu via whatever modes of transport (air, land, cruises, and ships) can be informed through the website https://www.euplf.european union that provides useful information for passengers. The website entails a number of frequently asked questions that concern the Passenger Locator Course. Information technology also offers admission to the EUdPLF awarding https://app.euplf.eu/ also as the national PLFs (data entry forms of each member state of the European Union). Furthermore, users can exist informed through some useful links regarding the organisations involved and the contact details. Finally, they have access to the privacy policy.

All the rules stated are general and each country may apply variations on them.

2. Landing page

In the homepage of the application https://app.euplf.european union/, the user can read some useful information regarding the application as shown in the following images. The application is available in several European languages. More languages are continuously beingness added.

three. Passenger

1 of the user types of the EUdPLF application is the passenger. Passengers have the right to

• create passenger locator form(south),
• edit/update and
• view/print/download the form(s) that the user has created.
• temporarily save. In that location is possibility to temporarily salvage each folio of plf. The plf is non submitted however and cannot be considered as valid. You can edit it and click the submit button on the final step in gild to be considered every bit valid and submitted. If this icon is displayed the plf hasn't been submitted.

iii.i User Account

Access to the awarding is given through the apply of an business relationship. For that reason, anyone who wants to fill up out a digital Passenger Locator Form should create a unique business relationship (email/password). Passenger user account is automatically deleted after 150 days of being idle of the last login (inactive menstruation). The steps the users should follow in order to create and business relationship are shown in the post-obit sections.

3.1.1 Create an Business relationship

This process is necessary so that the user can create his/her ain digital passenger locator form(s). The process can be easily completed by visiting the login page and then pressing "Register". The procedure of creating a new user account (registration and activation) should be done only once (exception on inactive period mentioned on iii.1.1). If passengers want to edit or create a new PLF they can and then utilize their credentials (email and countersign) to re-enter the EUdPLF application. As shown in the following pictures, the information that the user must fill in to create his/her account are:

• E-mail: The user should make full in a personal and unique email account. This email cannot be used for another user account on the platform.
• Password: The user should make full in a password that must contain at least vi characters
• Confirm Countersign: The user should make full in the countersign again for confirmation

Every bit soon as the user fills in the information and presses the "Register" button, an account activation link is immediately emailed/sent to the email address provided by the user (see epitome below). The user should always check SPAM binder likewise. As soon as the user presses the link the account is activated and you can then use the credentials (email and password) to login.

As role of the registration and countersign reset processes the platform will send you a special link in your email address. You have to click on that link within 1 60 minutes otherwise it volition expire and you will encounter the fault bulletin "The URL has expired." as well every bit instructions on how to receive a new email with a new link.

3.1.ii Reset Countersign

In example the user has lost/forgotten his/her password, he/she can utilize the retrieve password procedure. The user should press the "Reset Countersign" push button on the login page. After pressing the button, the user is led to a new page, as shown in the epitome beneath. Users should fill in the email address used to create the business relationship.

If this email accost belongs to an existing, active account, then the user will receive an email notification to reset his/her countersign as shown in the picture below.

As part of the registration and countersign reset processes the platform will send you lot a special link in your e-mail address. You take to click on that link inside i hour otherwise it will expire and yous volition run into the error message "The URL has expired." as well equally instructions on how to receive a new electronic mail with a new link.

3.1.three Login

The login process is unproblematic. The user but needs to fill in their email and password associated with the account on the platform and then press "Login".

iii.1.4 Delete account

The passenger is able to delete own user business relationship. It is a generic common setting that has been activated for all countries on the alive platform. On the height correct side of all pages, the user tin find a navigation menu push. Pressing this button volition brandish a menu and select "Contour" and "Business relationship Management-Delete Account". The passenger user account deletion does not bear upon the dplf(southward) that remain and these volition be automatically deleted according to the retention catamenia set by each MS. A passenger that has deleted own account tin create a new i with the aforementioned email.

iii.2 Navigation Menu

On the top right side of all pages the user tin find a navigation card push. Pressing this push button will display the menu with the following options:

• Home: It leads to the homepage
• My PLFs: It leads to the Service Command Console with all the digital Passenger Locator Forms adult by the user. The duration that the PLF(s) remain stored and visible is related with the retention period set by the last destination land indicated in each of the submitted PLF
• New PLF: The user can create a new digital PLF
• Profile: The passenger is able to delete ain user business relationship.
• Logout: Information technology allows the user to log out from the application.

3.3 Passenger Locator Course

Once logged in, the user is redirected to the destination selection page from where he/she selects the concluding destination land he/she is going to visit for the completion of the PLF. On the same PLF the passenger can complete transit data but of the same transportation mode.

In case the user is travelling by airplane and the trip involves a direct flight, only the country of the last destination (since this MS uses the EUdPLF as destination country and appears on the droplist) should be selected on the Destination initial tab department (droplist). The connected flights, between departure and final destination, should be completed on the Non-Direct Flight push (lesser). The same rule applies to the other transportation modes east.chiliad. ground, maritime.

three.3.i Transportation Type

In this step the rider is asked to choose the transportation type that will be used during the journey. More specifically, as shown in the prototype below, the options are the following:

• Ground (Jitney/ Railroad train / Automobile/ Other Vehicle)
• Aircraft
• Cruise Ship / Pleasance Craft
• Ferry Ship

Depending on what the user chooses in this footstep, the advisable form and content will be displayed. The different Passenger Locator Forms, according to the selection are besides presented in the following steps – sections.

At this point it is important to mention that for whatsoever type of transportation, the first step the user needs to take is to read and have a Privacy Notice that contains some bones rules regarding the completion of the course and the provision of personal data for processing, every bit shown on the example in the image below.

iii.three.ane.1 Ground (Bus/ Train /Motorcar-Other Vehicle)

In this case the user has chosen to travel by basis ways of transport such as car/other vehicle, train or double-decker to enter the country. In this step, the user is asked to choose which of these three means of ground transportation will be used. Furthermore, at this indicate he/she is asked to choose whether he/she travels every bit a fellow member of a group or with his family (common in all modes of transportation), if applies co-ordinate to each MS rules.

three.3.1.1.1 Bus

In this case the user has chosen to travel by bus. Earlier starting to fill in the form, the rider is asked to choose whether he/she travels every bit a member of a grouping or with his/her family (checkbox). The fields to exist filled in are shown in the images beneath.

The data that the user needs to fill in are the following:

• Bus Company: The user fills in the name of the visitor that he/she has chosen to travel with.
• Bus / Plate number: The user fills in the bus or plate number.
• Previously Visited Countries (Optional): If in the 14 days prior to your arrival you lot take stayed in a state (not transit)
  other than your permanent address, declare beneath the countriescities where you stayed.
• Boarding Land / Place: The user selects the land/identify in which he/she is boarding and activates some of the following fields.
• Station of Boarding / Metropolis: The user selects the boarding station of the selected boarding country/place/City.
• Datetime of Difference: The field refers to the date and time of his/her departure. When the user presses this field, the popup calendar is automatically displayed, where he/she is asked to choose the 24-hour interval and time of departure of his/her trip.
• Seat Number: The user is asked to fill up in the seat number.
• Seat Type: The user is asked to select the seat type from a fix of options such equally Business (Get-go Class), Assigned Seat and Economic system (Second Grade).
• Point of Entry (PoE) of destination country: The user is asked to select the point of entry (due east.g. edge station) of his/her journey. If the user cannot find the proper noun of the point of entry (e.g. border station) from which they will enter the destination state they should select the option "Other" and add together the name of the point of entry in the side by side field.
• Datetime of Arrival: The field refers to the appointment and time of his/her arrival to the PoE. When the user presses this field, the agenda is automatically displayed, where the user is asked to choose the day and time of inflow of his/her trip.

In addition, in instance their trip includes intermediate stops (afterward the deviation and before last destination, in consistency with the information completed above), passengers should include them in the form. This dominion applies to all transportation modes. In this case, the user should fill in two more fields and these are:

• Country: The user chooses the country of the intermediate end
• Intermediate station: The user chooses the intermediate station of the trip
• Datetime of Departure: The field refers to the appointment and time of his/her departure. When the user presses this field, the popup agenda is automatically displayed, where he/she is asked to choose the day and time of departure of his/her trip.

iii.iii.1.1.two Train

In this case the user has chosen to travel past railroad train. Before starting to fill in the grade, the passenger is asked to choose whether he/she travels as a member of a group or with his/her family, if applies according to each MS rules. The fields to exist filled in are shown in the images below.

The data that the user needs to fill in are the following:

• Track Carrier: The user fills in the proper name of the runway carrier with which he/she travels.
• Railroad train Number: The user fills in the number of the train.
• Carriage Number: The user fills in the carriage number.
• Previously Visited Countries (Optional): If in the 14 days prior to your arrival you lot have stayed in a country (not transit)
  other than your permanent address, declare below the countriescities where you stayed.
• Boarding Country / place: The user selects the country/identify in which he/she is boarding and activates some of the following fields.
• Station of Boarding / City: The user selects the boarding station of the selected boarding land/identify.
• Datetime of Departure: The field refers to the date and time of his/her departure. When the user presses this field, the agenda is automatically displayed, where he/she is asked to choose the day and time of departure of his/her trip.
• Seat Number and Coach Number: The user fills in the seat and coach number.
• Seat Type: The user is asked to select the seat blazon from a set of options such as Business (First Class), Cabin (Sleeping Motorcoach) and Economy (2d Grade).
• Point of Entry (PoE) of destination land: The user is asked to select the point of entry (e.yard. border station) of the journeying. If the user cannot find the name of the point of entry (e.1000. border station) from which they will enter the destination country they should select the choice "Other" and add the name of the point of entry in the next field.
• Datetime of Inflow: The field refers to the date and time of his/her arrival to the PoE. When the user presses this field, the calendar is automatically displayed, where he/she is asked to choose the day and fourth dimension of arrival of his/her trip.

In addition, in case their trip includes intermediate stops, passengers should include them in the form. In this instance, the user should make full in 2 more fields and these are:

• Country: The user chooses the state of the intermediate stop
• Intermediate station: The user chooses the intermediate station of the trip

3.3.1.1.iii Auto / other vehicle

In this case the user has called to travel past car / other vehicle. The fields to exist filled in are shown in the images beneath.

The user is initially asked to indicate if he/she is traveling as a member of a grouping or family unit fellow member. The data that the user needs to fill in is the following:

• Car / Other Vehicle Plate Number: The user should fill in the plate number of the machine/other vehicle he/she is travelling with.
• Departure Country / Place: The user chooses the state course which he/she is starting the car trip.
• Datetime of Divergence: The field refers to the date and time of his/her departure. When the user presses this field, the calendar is automatically displayed, where he/she is asked to choose the twenty-four hour period and time of difference of his/her trip.
• Previously Visited Countries (Optional): If in the 14 days prior to your inflow you take stayed in a state (not transit)
  other than your permanent accost, declare below the countriescities where you stayed.
• Signal of Entry (PoE) of destination country: The user is asked to select the betoken of entry (border station) of the journey. If the user cannot detect the name of the indicate of entry (e.g. border station) from which they will enter the destination country they should select the pick "Other" and add the name of the point of entry in the adjacent field.
• Datetime of Arrival in the country: The field refers to the date and fourth dimension of arrival to the PoE. When the user presses this field, the calendar is automatically displayed, where he/she is asked to choose the day and fourth dimension of arrival of his/her trip.

In add-on, in case their trip includes intermediate stops, passengers should include them in the course. In this instance, the user should fill in two more fields and these are:

• Country: The user chooses the country of the intermediate stop
• Intermediate station: The user chooses the intermediate station of the trip.
• Appointment of Deviation: The field refers to the date and time of his/her deviation. When the user presses this field, the popup calendar is automatically displayed, where he/she is asked to choose the day and time of divergence of his/her trip.

3.three.ane.2 Aircraft

In this case the user has chosen to travel by aircraft. The user tin can cull Direct Flight or Non-Direct Flying. In case of an intermediate flying, the user must select option Not-Direct Flight.

Before starting to fill up in the form, the passenger is asked to choose whether he/she travels as a member of a group or with his/her family, if applies according to each MS rules. The fields to be filled in are shown in the images beneath.

3.3.1.2.1 Direct Flying

The information that the user needs to fill in is the following:

• Airline Proper noun: The user should fill in the airline proper noun he/she is travelling with.
• Flying Number: This field concerns the flying number. The user should enter between ane-10 characters or/and numbers.
• Seat Number: The user should make full in his/her seat number.
• Previously Visited Countries (Optional): If in the 14 days prior to your arrival you accept stayed in a state (not transit)
  other than your permanent accost, declare beneath the countriescities where you stayed.
• Delight check if your flight is private (checkbox). In case it is a individual flying then the user does not need to fill in the previous field but a new field appears with the private flight number.

• Boarding Country / Place: The user fills in the land that he/she is boarding from.
• Datetime of Deviation: The field refers to the appointment and time of his/her difference. When the user presses this field, the agenda is automatically displayed, where he/she is asked to cull the day and time of divergence of his/her trip.
• ​Boarding Airdrome: The user selects the boarding airport of the state he/she has previously declared.
• Datetime of Inflow: The field refers to the date and time of his/her arrival on the destination (airport). When the user presses this field, the agenda is automatically displayed, where he/she is asked to choose the 24-hour interval and time of arrival of his/her trip.
• Final Destination (Aerodrome): The user selects the final destination airdrome class a set of predefined choices based on the destination country.

3.3.ane.2.2 Non-Directly Flight

In instance there is an intermediate flight, the user must select this pick Non-Direct Flight. In this instance a new form appears as shown in the image below.

The information that the user needs to fill up in is the following:

• Airline Proper noun: The user should fill in the airline name he/she is travelling with.
• Flight Number: This field concerns the flight number. The user should enter between 1-x characters or/and numbers.
• Seat Number: The user should fill in his/her seat number.
• Previously Visited Countries (Optional): If in the fourteen days prior to your arrival you have stayed in a state (non transit)
  other than your permanent accost, declare below the countriescities where you stayed.
• Please check if your flying is private (checkbox). In case it is a individual flying then the user does non demand to fill in the previous field simply a new field appears with the private flight number

• Boarding Country / Place: The user fills in the state that he/she is boarding from.
• Datetime of Difference: The field refers to the date and time of his/her departure. When the user presses this field, the calendar is automatically displayed, where he/she is asked to choose the twenty-four hours and time of departure of his/her trip.
• ​Boarding Aerodrome: The user selects the boarding airport of the land he/she has previously declared.
• Destination / Transit Country: The field concerns the destination land of his/her intermediate stop (Flight/Leg i of your journey).
• Destination Drome: The user selects the destination airport from all the airports of the destination country of his/her intermediate cease (Flight/Leg 1 of your journey).
• Datetime of Inflow: The field refers to the engagement and time of his/her arrival. When the user presses this field, the calendar is automatically displayed, where he/she is asked to choose the twenty-four hours and time of inflow of his/her intermediate trip (Flying/Leg 1 of your journeying).
• Add Flight / Leg: In case there is an intermediate flight, the user must select this option. In this example a new grade appears as shown in the image beneath. The flight connection is betwixt the departure (connection flight destination – Leg 1 of your journey) and arrival (connection flight destination – Leg 2 of your journeying). The Datetime of Arrival field (earlier the connected flight button) should be the connection flying destination arrival datetime (Flight/Leg 2 of your journey).

The information that the rider should fill in regarding the intermediate Flying/Leg of your journey 2 are the following:

• Please check if this is your final flight / leg of your journey

• Airline Name: The user should fill up in the airline proper name he/she is travelling with.
• Flying Number: This field concerns the flight number. The user should enter betwixt 1-10 characters or/and numbers.
• Seat Number: The user should fill up in his/her seat number.
• Delight bank check if your flight is private (checkbox). In case information technology is a private flying then the user does not need to make full in the previous field but a new field appears with the private flying number

• Boarding Country / Place: The user fills in the land that he/she is boarding from.
• Datetime of Departure: The field refers to the date and time of his/her divergence (Flying/Leg two of your journey). When the user presses this field, the agenda is automatically displayed, where he/she is asked to cull the day and time of departure of his/her trip.
• ​Boarding Airport: The user selects the boarding airport of the country he/she has previously declared.
• Destination / Transit State: The field concerns the terminal destination country (if this is your final flight) or transit country (if this an additional flying leg) (Flight/Leg ii of your journey).
• Destination Airport: The user selects the destination airport from all the airports of the destination state (Flying/Leg 2 of your journeying).
• Datetime of Arrival: The field refers to the date and fourth dimension of his/her arrival. When the user presses this field, the calendar is automatically displayed, where he/she is asked to choose the 24-hour interval and time of arrival of his/her intermediate trip (Flight/Leg ii of your journey).

3.3.1.3 Cruise Transport / Pleasance Arts and crafts

In this case the user has called to travel by cruise ship / pleasance craft. Before starting to fill in the course, the passenger is asked to choose whether he/she travels as a member of a group or with his family, if applies according to each MS rules. The user is asked to choose whether he travels as a member of the cruise transport staff. The fields of the form are presented in the pictures that follow.

In whatsoever case the information that needs to be filled in is the following:

• Shipping / Pleasance Craft Visitor: The user fills in the proper name of the shipping / pleasure arts and crafts visitor he/she is travelling with.
• Name of Send: The user fills in the name of the cruise send/pleasure craft.
• IMO / Registration no: Unique code for each ship.
• Previously Visited Countries (Optional): If in the xiv days prior to your arrival you have stayed in a country (not transit)
  other than your permanent address, declare below the countriescities where you stayed.
• Embarkation Country / Place: The user selects the country from which he/she embarks.
• Port of Embarkation: The user selects the port from which he/she embarks based on the country of embarkation that he/she alleged above.
• Datetime of embarkation: The field refers to the date and fourth dimension of his/her embarkation. When the user presses this field, the agenda is automatically displayed, where he/she is asked to cull the solar day and time of departure of his/her trip.
• Motel Number: The user should fill in the number of his/her motel.
• End of Prowl Disembarkation Appointment: The filed concerns the engagement that the cruise ends and the passenger disembark. When the user presses this field, the agenda is automatically displayed, where he/she is asked to choose the day of the finish of the cruise.
• ​ Stop of Cruise Port of Disembarkation: The user should select the port that he/she disembarks to, based on the destination country he/she selected in a previous stage.

In addition, in case their trip includes intermediate stops, passengers should include them in the form. In this instance, the user should fill in two more fields and these are:

• Country: The field concerns the destination country of his/her intermediate finish.
• Intermediate Port: The user selects the port of his/her intermediate station based on the country that he/she has chosen above.
• Datetime of Inflow: The field refers to the date and time of his/her arrival. When the user presses this field, the calendar is automatically displayed, where he/she is asked to cull the day and fourth dimension of arrival of his/her intermediate trip.
• Datetime of Departure: The field refers to the appointment and time of his/her departure. When the user presses this field, the popup calendar is automatically displayed, where he/she is asked to cull the 24-hour interval and time of departure of his/her trip.

3.3.1.iv Ferry Ship

In this case the user has chosen to travel by ferry ship. Before starting to fill up in the form, the passenger is asked to cull whether he/she travels as a member of a group or with his/her family, if applies according to each MS rules. The fields of the course are presented in the pictures that follow.

The information that the user should provide is the following:

• Aircraft / Pleasure craft Company: The user should fill in the proper name of the shipping / pleasure company he/she is travelling with.
• Proper noun of vessel: The user should fill in the proper noun of the vessel he/she is travelling with.
• Previously Visited Countries (Optional): If in the fourteen days prior to your arrival you accept stayed in a land (non transit)
  other than your permanent address, declare beneath the countriescities where you stayed.
• Embarkation Land / Place: The user selects the land / identify from which he/she embarks.
• Port of Embarkation: The user selects the port from which he/she embarks based on the country of embarkation that he/she alleged higher up. The field is optional.
• Datetime of embarkation: The field refers to the date and time of his/her embarkation. When the user presses this field, the calendar is automatically displayed, where he/she is asked to choose the day and time of divergence of his/her trip.
• Motel / Seat Number: The user should fill up in the number of his/her cabin or the number of his/her seat.
• Seat blazon: The user chooses from a fix of options the seat type. The options are Economy (Deck), Assigned Seat, Business and Cabin.
• Date of disembarkation: The field concerns the appointment that the passenger disembarks. When the user presses this field, the calendar is automatically displayed, where he/she is asked to choose the day of disembarkation.
• ​ Port of Disembarkation: The user should select the port that he/she disembarks from based on the destination country he/she selected in a previous phase.

3.3.2 Personal Information

In this step the user needs to fill in his/her personal details. More specifically, as shown in the pictures that follow, the data are the following:

• Last (family) Proper noun: The user should fill in his/her Last (family unit) Name.
• First (given) name: The user should make full in his/her First Name.
• Sex: The user should select his/her sex from a set of predefined options.
• Appointment of Nascence: The user should fill in his/her date of birth
• ID Document Type: It is the type of travel ID document that the user will declare. In each case a new field will appear that the user volition have to fill up in. The options are:

1. ID menu
2. Passport

• Chief Telephone Number: The user should fill in his/her primary telephone number. The user should enter a plus sign (+) followed past his/her country code and his/her telephone number, e.m. +306989123456.
• Other Phone Number: It is field and concerns a second phone number of the rider.
• Email address: This field is automatically filled in by the system, and is associated with the logged in user.

3.3.3 Permanent Accost

In this pace the user needs to fill in the details of his/her permanent residence. More specifically, every bit shown in the pictures that follow, the data are the following:

• Country: The user should select the country of residence from a dropdown list.
• Land/Province: The user should select the country of residence from a dropdown listing based on the country of residence.
• City: The user should declare the city of his/her residence.
• Aught/postal Code: The user should declare the postal lawmaking of his/her residence.
• Street: The user should fill in the name of the street of his/her residence.
• Street Number / House Number: The user should declare the number of the street/business firm of his/her residence.
• Apartment Number: The user should fill in the apartment number of his/her residence.
• Volition you exist staying during the next 14 days in a temporary accost unlike than your permanent accost. (Optional)
  -If "Yes", the next tab "Temporary Accost" is visible and needs to manually exist consummate
  -If "No", the next tab "Temporary Address" is prefilled with the same info every bit in the "Permanent Address".

three.three.iv Temporary Accost(es) in visiting Country

In this stride the user is asked to fill up in the details of his/her temporary residence, one or more, during his/her trip at the destination country. More specifically, if in the next 14 days, the user will non be staying at the permanent address declared in the previous step, they should fill the places where they will be staying in the destination country. (If the user is a visitor, he/she should write only the beginning place where he/she will exist staying). The information he/she needs to fill up in is presented in the pictures that follow and are the following:

• Address Type: The user selects the type of address which tin be: House, Hotel, Cruise Ship, Other.
• Country: The user should select the land of temporary residence.
• State/Province: The user should select the state of residence from a predetermined list based on the country of residence.
• City: The user should declare the city of his/her residence
• Street: The user should fill in the proper noun of the street of his/her residence.
• Street Number / House Number: The user should declare the number of the street/business firm of his/her residence.
• Nix/postal Code: The user should declare the postal lawmaking of his/her residence.
• Apartment Number: The user should fill up in the apartment number of his/her residence.

If during his/her stay the user stays in more than one location then he/she must press the push button "ADD TEMPORARY Accost" push button and declare the details of the second selection. Remove option is besides provided (button).

3.3.v Travel Companions – Family

Some other full general step that it maybe varies and is based on each MS rules is to add the details of a swain traveller from the family unit environs. Therefore, if after logging in the platform and choosing the country of destination, you notice a check box "Delight check if you are travelling as a member of a group and / or with your family.", it means that this specific country offers the option to add together family unit members or grouping members to your PLF. In any case each passenger should review the TRAVELLING PROTOCOLS per destination country as displayed on the landing page of the EUdPLF. To add together a new beau traveller, who is a family member the user presses the push button "Add together FAMILY MEMBER", shown in the following image.

When the user presses the "Add FAMILY Member" push button, a form with the post-obit information is immediately displayed. This option is available if the user has ticked the checkbox "Please cheque if you lot are travelling as a fellow member of a group and / or with your family" at the "Travel Information" tab. Adult(southward) passenger(due south) should complete own plf. This department should exist completed with:

• Start (given) name: The user fills in the proper noun of the person traveling with the user – passenger and is a member of his/her family.
• Last (family unit) Proper name: The user fills in the final proper noun of the person who travels with the user – passenger and is a member of his/her family.
• Your sexual activity: The user selects the gender of the person traveling with the user – passenger and is a member of his/her family.
• Seat Number: It is not a mandatory field and concerns the seat number of the person who travels with the user – (passenger) and is a member of his/her family.
• Age: The user completes the age of the person traveling with the user – passenger and is a member of his/her family.

By clicking the "Add Family Member" button again the user can add as many family members equally needed. At whatever fourth dimension, however, whatever person can be deleted by pressing the "REMOVE FAMILY Member" button.

3.3.6 Travel Companion Non-Family / Non-Same Household

Another step that it maybe varies and is based on each MS rules is to add the details of a boyfriend traveller from the same group. Therefore, if afterwards logging in the platform and choosing the country of destination, you notice a check box "Please check if you are travelling as a member of a group and / or with your family.", it ways that this specific country offers the option to add family members or group members to your PLF. In any case each passenger should review the TRAVELLING PROTOCOLS per destination state equally displayed on the landing page of the EUdPLF.  This option is available if the user has ticked the checkbox "Delight check if y'all are travelling as a member of a group and / or with your family" at the "Travel Information" tab. Adult(due south) passenger(due south) should consummate own plf. To add a new co-traveller the user has to press the button shown in the following paradigm "Add together Not-Family unit TRAVELCOMPANION"

When the user presses the "Add together Non-Family TRAVEL COMPANION" button, a form with the following information is immediately displayed:

• First (given) proper name: The user fills in the name of the person traveling with the user – passenger and is not a member of his/her family.
• Final (family) Name: The user fills in the last name of the person who travels with the user – passenger and is not a member of his/her family.
• Your sex activity: The user selects the gender of the person traveling with the user – rider and is not a member of his/her family.
• Group (tour, team, business, other): It is an optional field and indicates the relationship that the user has with the person mentioned.
• Seat Number: It is an optional field and concerns the seat number of the person who travels with the user – passenger and is a member of his/her family.

Past clicking the "ADD Non-FAMILY TRAVEL COMPANION" button once more the user can add equally many people as needed. Even so, at any time tin delete any person needed by pressing the button "REMOVE Not-Family unit TRAVEL COMPANION"

three.iii.7 Emergency contact information

They refer to the contact details of a person designated by the user as an emergency contact (contact person who can reach passenger during the trip). The information that the user needs to fill in is presented in the following images and is the following:

• First (given) name: The user fills in the name of the person who is the emergency contact.
• Concluding (family) Name: The user fills in the last proper noun of the person who constitutes the emergency contact.
• Country: The field refers to the country of residence of the person who is the emergency contact.
• Metropolis: The field refers to the city of residence of the person who is the emergency contact.
• Mobile phone number: The field refers to the mobile phone number of the person mentioned past the user. The user should enter a plus sign (+) followed by their land code and their phone number, e.one thousand. +306989123456.
• Other phone number: The field refers to another phone number of the person who is the emergency contact.
• Electronic mail address: The field refers to the e-mail accost of the person who is the emergency contact.

3.3.8 Preview of the Passenger Locator Form (PLF)

Before the last submission of the grade the user can meet / preview in a popup window the data/information he/she has filled in as shown in the following image by pressing the 'Preview' push.

three.iii.nine Submission of the PLF

After reviewing the information, the user can press the 'Submit' push. Upon successful submission of the grade, the user is informed that the form has been completed successfully (Submitted indication of the plf).

At the aforementioned fourth dimension the user is informed almost the process and more specifically he/she is informed that he/she:

as received an electronic mail (always check SPAM folder) informing him/her that the form he/she filled out was successfully submitted containing the unique QR lawmaking.

Should have the form document with him/her during the trip either in digital or printed form.

At the same time, the user receives an email in the e-mail accost he/she has provided, as shown in the paradigm below.

By clicking on the link in the email received, the passenger can view and print/download the specific relieve PLF.

The user (passenger) can view/ download / print the submitted own plf(due south) from the bill of fare at the top right (MY PLFs).

3.four Edit Passenger Locator Form (PLF) details

The user can view, print and edit/update (before the inflow datetime on the alleged final destination) the details of a Passenger Locator Grade. This option is bachelor via the meridian correct card past selection of "My PLFs".

Past selecting the edit option of the PLF, a form is immediately displayed with the fields pre-filled by the user. Not all the fields are editable. The iii first tabs ("Destination", "Transportation Type", "Earlier you brainstorm" tabs) with the containing fields volition always exist disabled in any plf update process.  Some other fields may also remain locked while other fields are editable and can exist updated (depending on each state). During this action the user can alter /add whatever necessary data. Upon completion of the changes and after pressing the "Submit" button, the user receives a new e-mail to his/her account with the updated form. The QR lawmaking remains the same.

three.5 Delete of the PLF

The passenger can accept the option to delete own plf(southward) based on the following rules per MS every bit the terminal destination of each plf. The passenger is able to delete plf(south) if this setting has been set by the final destination state and the status of the plf either hasn't been changed e.thou. from default "Submitted" to "Approved" or the Submission Deadlines (in hours) in relation to the arrival (Datetime of Arrival) in the state (in the specific time zone) set by each MS hasn't been passed.

4. Frequently asked questions (FAQ)

Questions ane:

The submit push button does not work. What should I do?

Answer 1:

You should close the preview window (Close push at the bottom of the preview) equally indicated below, and then click "Submit" push button again.

Another possible explanation is that you may have not filled all the entries of the form. In that case, a red indication will appear around a field. Please make sure you have filled all the mandatory information and with correct-valid information.

Questions 2:

In that location is a validation error regarding then input of dates I am trying to input. What can I do?

Respond 2:

If there is a red indication it means that either mandatory field should be completed or there is a validation fault on the information entry on one or more fields. The departure datetime should exist prior to the arrival datetime. Please as well check the time zones between departure and arrival. Each datetime choice is gear up on the fourth dimension zone of the responding country. Yous should firstly select the state/place and then the datetime in order to have the related time zone. Concluding but non least, make sure you have the javascript enabled on your web browser.

There should be data consistency between deviation and arrival datetime and time zones as presented below:

Questions iii:

I can't download my PDF version of EUdPLF with outlook.

Answer 3:

You may login to the platform and print it out from MY PLFs (top correct carte) every bit described beneath:

Questions 4:

What should I do if I cannot notice my destination or airport amongst the listed i?

Reply iv:

In that case yous could select ''OTHER'' and type the text on an extra field beneath.

Questions v:

I had trouble when trying to register or reset my password, what should I do?

Answer v:

It may have happened that yous did not select a valid password when trying to register. Y'all passwords should contain at least 6 characters.

Please brand sure you are aware of whether the Caps role is activated as well as the language yous are typing in.  Likewise, don't include blanks. Also make sure that you type your electronic mail correctly.

Moreover, you are kindly requested to write the password instead of copying and pasted on the form.

The confirmation e-mail may be accidentally marked as spam. Please make certain yous always check the spam folder.

Terminal only not least, delight make sure you exercise non already have a registered account. Keep in mind that after your registration, your user account is valid for 150 days of inactivity of your final login before it is permanently deleted.

You can reset countersign here: (https://app.euplf.eu/#/user/login).

Travellers must register to the EUdPLF web awarding by providing a valid and unique e-mail address and a password. Travellers will receive a confirmation email in the email address they provided (always to bank check SPAM).

To validate and complete the registration procedure travellers must click on the link sent to the declared email address.

Reset countersign – example email:

Question 6:

I am travelling with my family or with a group and I am responsible for submitting the PLF form. What should I do?

Reply vi:

Each country has its own policy regarding who must complete the PLF (some countries cull in case a family unit is travelling together, but 1 member of the family unit must complete the PLF and other countries require that each adult person completes an private PLF).

For specific requirements almost completion of the form please run across section TRAVELLING PROTOCOLS on the landing page of EUdPLF (https://app.euplf.eu/), and select the country you are travelling to in order to read its protocol.

If y'all are travelling to another destination and/or you wish to cheque if any travel restrictions employ, please check the European union tool titled Re-open European union past clicking here.

If you are travelling to a destination country that allows the completion of family members to be registered under one PLF, please make sure you have selected the relevant check box on the ''Before yous brainstorm'' tab as shown beneath. When you check this option, 2 more tabs (Family unit Companions and Other Companions) will appear.

Question seven:

I am traveling via airplane with a connexion flight. Which destination should I document on the EUdPLF form?

Answer 7:

In example in that location is an intermediate flying, the user must select this option. In this case a new form appears every bit shown in the paradigm below.

London- Rome – Sardegna

Example 1 current version (Non-Direct Flight)

Flight / Leg of your journey two :

Question viii:

I have successfully submitted my awarding. However, my flight divergence fourth dimension has changed or / and I need to brand some changes. What can I do?

Answer 8:

You do not have to resubmit a new awarding since there is the possibility to edit the grade you take already submitted. Please log in to the platform and click on the top-right carte. So please choose "MyPLFs" and search for your latest application. Then, select the pencil icon to edit your awarding and click "Submit". A new confirmation email volition be sent to your electronic mail address.

Question 9:

Exercise travellers demand to submit a carve up PLF if the trip includes stops in more than one land?

Answer nine:

Equally a full general dominion when the traveller uses unlike means of transport (ship, airplane, train, autobus), and so a new PLF should be completed each fourth dimension the traveller boards a new conveyance (send, airplane, railroad train, jitney) to travel to some other land. Every bit an exception, when travellers are travelling past airplane and the travel includes connection flights in different country/countries, and so but one PLF should be submitted for the terminal destination country. However, if the traveller gets exterior of the aerodrome, before boarding the connexion flight, then a separate PLF should be completed for this country as well.

Travellers travelling with a cruise ship, will need to submit the PLF once and select equally destination country the land of their terminal disembarkation (end of cruise). The traveller will have to complete in the electronic system the names of the ports that the cruise is calling. Travellers travelling by car/other vehicle, need to submit a PLF every time they enter a country that requires submission of dPLF.

Question 10:

How does a passenger enter? (via the platform and when the QR code is generated)

Answer 10:

Before travelling, the passenger registers (in one case), then logins past providing credentials (email/countersign) into the platform and creates the dPLF. The unique QR code is generated and is displayed on the plf. And then he/she presents either the QR code (received via email) or online via the produced plf or the printed format of the dPLF to the local regime, scanned and enters the respective land.

Question eleven:

I have non submitted my application considering I don't know the "Seat Number". What can I practise?

Answer 11:

Fill in the form "Seat Number" –> XXX and so proceed with the completion of the plf. Once the "Seat Number" is known you can even so edit the plf you have already submitted and complete the correct data (if the plf is yet editable based on the rules of each MS equally the final destination country). Please log in to the platform and click on the top-right carte. And so please cull "My PLFs" and search for your latest application. Then, select the pencil icon to edit your awarding and click "Submit". A new confirmation e-mail will exist sent to your email address.

Question 12:

I registered and received the email as expected.  But when I click on the link I see the message:" The URL has expired. Please click here to receive a new e-mail verification URL"

Answer 12:

As part of the registration and password reset processes the platform will send yous a special link in your email address. You have to click on that link within 1 60 minutes otherwise it will elapse and you volition come across the mistake message "The URL has expired." too as instructions on how to receive a new electronic mail with a new link.

5.Annex: "Register – Verify Account – Login – Reset"

• Annals:

Travellers must register to the EUdPLF web application by providing a valid and unique electronic mail address and a countersign. The process of creating a new user business relationship (registration and activation) should be done only in one case. Travellers volition receive a confirmation email in the e-mail address they provided (always check SPAM folder).

one^st Pace :

Please select the choice "Register".

two^nd Step:

• Enter the email address, countersign and ostend countersign.
• Please select "Annals" in order to go along with the registration procedure.

NOTE:

• Your password should contain at least half-dozen characters.
• Please make sure you to bank check if the Caps function is activated as well as the language you are typing in.
• You lot are kindly requested to blazon the countersign instead of copying and pasted on the form.

three^rd Pace:

A bulletin will appear such as "A link to activate your account has been emailed to the accost provided. In case y'all did not receive the email click here to re-send it."

NOTE:

• If an email is not received to your inbox, please likewise cheque you lot SPAM folder or select "re-transport" in the message.

4^thursday Step:

A unique URL will be sent to your e-mail address and you must click on it.

Notation:

• If an electronic mail is not received to your inbox, please too check yous SPAM binder.

5^th Step:

A message will appear such as "Your account has been activated. You can now login by using your credentials. "

• Verify Account :

ane^st Footstep:

In instance you did non receive the email for the verify account press the choice "click here to re-transport it".

2^nd Step:

Enter the email accost and password.

Notation:

• You should enter the initial password you used on the registration procedure.

3^rd Step:

A message will appear such as "A link to actuate your business relationship has been emailed to the accost provided. In instance you did not receive the electronic mail click here to re-send."

Note:

• If an email is non received to your inbox, please also cheque you lot SPAM folder or select "re-send" in the bulletin.

4^th Footstep:

A unique URL will be sent to your email accost and you lot must click on it.

NOTE:

• If an email is non received to your inbox, delight also check you SPAM folder.

v^th Step:

A message will appear such every bit "Your business relationship has been activated. Yous can at present login by using your credentials"

• Login:

The Login process is simple. The user just needs to fill up in the email and password associated with the account on the platform and then press Login. The login process should be washed afterward the registration (activation of account).

one^st Step:

• Enter the email address and countersign in social club to the login process.
• Please select "Login".

NOTE:

• Your password should contain at least 6 characters.
• Please make sureto bank check if the Caps function is activated as well as the language you are typing in.
• You are kindly requested to type the password instead of copying and pasted on the form.

• Reset:

In case the user has lost/forgotten his/her password, he/she can use the retrieve countersign process. The user should press the Reset Password button. If this email address belongs to an existing, active account, so the user will receive a notification e-mail (always cheque SPAM folder) to reset his/her countersign.

ane^st Stride:

Please select the selection "Reset".

2^nd Pace:

• Enter the email address.
• Please select "Reset".

3^rd Step:

A message volition announced such as "If that email address belongs to an account, we will ship you lot an email to reset your password".

4^th Step:

A unique URL volition exist sent to your email address and y'all must click on it.

NOTE:

• If an email is not received to your inbox, please besides check you SPAM folder.

5^th Stride:

• Enter the countersign and confirm password in order to the reset
• Delight select "Reset".

Annotation:

• Your password should contain at least half dozen characters.
• Please brand sure to bank check if the Caps office is activated equally well equally the language you are typing in.
• Y'all are kindly requested to type the password instead of copying and pasted on the form.

6^th Step:

A bulletin will appear such as "Your password has been successfully".

General rules and troubleshooting

1. Brand sure you take an uninterrupted, stable cyberspace connectedness.
2. E'er have enabled JavaScript on your browser.
3. Practise not use copy and paste to fill the form, write the text instead originally. Avert copying spaces. Τhe same passenger cannot submit for the aforementioned appointment of arrival another plf for the same destination country.
4. Each MS, every bit the final destination state of a plf, may accept different rules regarding the fields on the form (e.g. mandatory/optional, visible/hidden, editable, extra fields), the submission deadlines, the retention menstruum of the plf etc.
5. Delight kindly note that in some entry only Latin characters are allowed while other entry boxes also allow typing in your mother language. This depends on the country of origin.
6. In case at that place is a field in which you lot cannot detect the required value/option in the dropdown card (e.m. state, airdrome), please select "OTHER" from the dropdown carte du jour and write your option in the empty field.
7. In fields with dropdown values of places e.m. aerodrome you should firstly select the country and and so the next dropdown list will be activated and populated with the related values respective to the previous selection. For instance, y'all should select the Boarding Country / Place and and then the Boarding Airdrome will exist activated in club to select or type to.
8. The plf will be sent to the electronic mail of the passenger. The rider can likewise view/print/download it from the user carte on the app.
9. The PLF will be deleted automatically by the organization afterward a memory period set past the destination country.
10. The email is case insensitive.
11. Τhe passenger can submit and edit/update the PLF form based on the submission deadlines fix by each MS. It tin be either before or even afterwards the arrival datetime.
12. Autofill fields. In each new PLF grade some common personal data will exist saved/transferred from any previous PLF forms and will autofill the new plf. The plf will be editable. The tab "Personal information" and "Permanent Address" volition exist used on this condition.
13. The existing general rule at the current version of the EUdPLF is that the same rider (the same user account related with the specific email) cannot submit for the aforementioned date of inflow another plf for the same destination state.
    The following rules utilize:
    • According to the travelling protocols of each state, the aforementioned user business relationship could be used for completing and submitting dPLFs for family or group members or people without computer skills.
    • 1 dPLF per same Passport or same ID Carte du jour per same arrival date per same concluding destination country (if Passport or ID Bill of fare exists in that order)
    • 1 dPLF per same arrival date per same final destination country (if neither the Passport nor the ID Bill of fare exists).
14. All the rules stated are full general and each country may utilize variations on them.
15. As part of the registration and password reset processes the platform will send yous a special link in your email address. You have to click on that link within i hour otherwise it will expire and y'all will see the error message "The URL has expired." besides equally instructions on how to receive a new e-mail with a new link.
16. In case of an instant issue eastward.g. slow internet connexion the following message will be displayed "A connection to the website could non be established. Please bank check that you lot have an active internet connection and try again later on." and you will have to refresh the page and try again.

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V2.7 – 29/03/2022

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Source: https://www.euplf.eu/web/index-36.html

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